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Empire ford is hiring for an Automotive Service Advisor/Author. Be part of an superior crew!
Earn $70,000.00 – $100,000.00 per yr
Job description
Empire Ford wants an Skilled Ford Licensed Service Advisor who’s an skilled within the artwork and science of customer support. Should have the ability to greet visitors, schedule appointments and act as a liaison between prospects and repair techs. If you may make prospects really feel welcome and assured that their wants are being met, then our dealership could also be your subsequent profession dwelling. Put your individuals expertise to work for us and discover out extra now.
Please submit resume to David Pacheco, Service & Components Director at dpacheco@buyempireautogroup.com
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Three years of automotive service advisor expertise is required, Ford expertise most well-liked, however not needed.
Job Duties
Greet service division prospects promptly and courteously—perspective is the whole lot!
Hearken to prospects and clearly translate restore must techs
Up-sell extra companies utilizing low strain, excessive integrity strategies
Present correct restore/upkeep estimates
Adhere to insurance policies on car care and operation
Comply with up on every restore and preserve prospects knowledgeable of progress
Promote and handle prolonged warranties
Examine restore high quality and guarantee all work is full
Notify prospects when autos are prepared for decide up
Assessment and clarify repairs and related prices with prospects
Deal with minor buyer issues and complaints
Hold Service Supervisor knowledgeable of all issues and potential issues
Preserve Buyer Satisfaction Index (CSI) scores in accordance with dealership requirements
Bilingual a plus
Compensation
$5,000.00 signal on bonus to certified candidates.
Compensation is predicated on expertise and commensurate with Fortune 500 corporations. We provide the best compensation packages in New England.
Advantages embody medical, imaginative and prescient and dental insurance coverage, 401K retirement financial savings plan, PTO (Private Time Off), firm paid persevering with training and coaching.
Medical health insurance
Paid day without work
Dental insurance coverage
401(ok)
Imaginative and prescient insurance coverage
Life insurance coverage
Referral program
Worker low cost
Our firm maintains a powerful coverage of equal employment alternative for all associates. We rent, prepare, promote and compensate associates on the idea of private {and professional} competence and potential for development with out regard for race, colour, faith, intercourse, nationwide origin, age, marital standing, incapacity or citizenship, in addition to different classifications protected by relevant federal, state or native legal guidelines.
Equal Alternative Employer Drug-Free office
Please submit resume to David Pacheco, Service & Components Director at dpacheco@buyempireautogroup.com
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