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That is only a pattern Enterprise Analyst resume for freshers in addition to for knowledgeable job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference goal, don’t copy the identical shopper names or job duties on your personal goal. At all times make your personal resume with real expertise.
Identify: Justin Megha
Ph no: XXXXXXX
your e-mail right here.
Enterprise Analyst, Enterprise Programs Analyst
SUMMARY
- Completed in Enterprise Evaluation, System Evaluation, High quality Evaluation and Venture Administration with in depth expertise in enterprise merchandise, operations and Data Expertise on the capital markets area specializing in Finance akin to Buying and selling, Mounted Earnings, Equities, Bonds, Derivatives(Swaps, Choices, and so forth) and Mortgage with sound data of broad vary of monetary devices.
- Over 11+ Years of confirmed observe file as value-adding, delivery-loaded undertaking hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary functions, Information warehousing, Information Migrations, Information Processing, ERP functions, SOX Implementation and Course of Compliance Tasks.
- Accomplishments in evaluation of large-scale enterprise techniques, Venture Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Circumstances, Practical Specs, and Technical Specs, knowledge warehousing, reporting and testing plans.
- Experience in creating UML based mostly Modelling views like Exercise/ Use Case/Information Movement/Enterprise Movement /Navigational Movement/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and expertise with competence in Full Life Cycle of System (SLC) growth with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by aiding the QA group to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout whole course of from undertaking conceptualization to testing by way of undertaking supply, Software program Improvement & Implementation Administration in various enterprise & technical environments, with demonstrated management talents.
EDUCATION
- Put up Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Laptop Purposes),
- Bachelor’s Diploma (in Commerce),
TECHNICAL SKILLS
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Venture), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Reviews, MS Workplace Suite
QA Instruments High quality Middle, Take a look at Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Secure
PROFESSIONAL EXPERIENCE
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name middle in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from prospects annually. Many of those buyer’s questions will not be answered or their issues will not be resolved on the primary name. At the moment these brokers use an AS/400 based mostly customized developed system referred to as Mission to reply buyer inquiries into branches and the Buyer Communication Middle. Mission – Terminix’s operation system – offers performance for gross sales, discipline service (routing & scheduling, work order administration), accounts receivable, and payroll. This method is designed modularly and is tough to navigate for customer support brokers needing to help the client rapidly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is expensive.
Buyer Service Console allows Buyer Service Associates to offer constant, enhanced service expertise, help to the Clients throughout the Group. CSC is geared toward offering straightforward navigation, straightforward studying course of, decreased name time and first name decision.
Obligations
- Assisted in creating Venture Plan, Street Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Software Licenses.
- Recognized subject-matter consultants and drove the necessities gathering course of by way of approval of the paperwork that convey their must administration, builders, and high quality assurance group.
- Carried out technical undertaking session, initiation, assortment and documentation of shopper enterprise and useful necessities, resolution alternate options, useful design, testing and implementation help.
- Necessities Elicitation, Evaluation, Communication, and Validation based on Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to attain most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date useful use instances and carried out enterprise course of modeling (PROVISION) to clarify enterprise necessities to growth and QA groups.
- Created Enterprise Necessities Paperwork, Practical and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation by way of Use Circumstances, one to at least one conferences, Affinity Workouts, SIPOC’s.
- Gathered and documented Use Circumstances, Enterprise Guidelines, created and maintained Necessities/Take a look at Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Could’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Programs Analyst.
Venture Profile (1): D&B is the world’s main supply of economic info and perception on companies. The Level of Arrival Venture and the Information Upkeep (DM) Venture are the longer term functions of the corporate that the corporate would transit into, offering an efficient methodology & environment friendly report technology system for D&B’s shoppers to give you the chance buy reviews about corporations they’re attempting to do enterprise.
Venture Profile (2): The general goal of this undertaking was constructing a Self Consciousness System(SAS) for the enterprise neighborhood for getting SAS merchandise and a Fee system was constructed for SAS. The system would supply sure mixture of merchandise (reviews) for Self Monitoring report as a basis for managing an organization’s credit score.
Obligations:
- Carried out GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Expertise Group.
- Carried out interviews with Course of House owners, Directors and Practical Heads to assemble audit-related info and facilitated conferences to clarify the impacts and results of SOX compliance.
- Performed an lively and lead position in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Circumstances, created UML Fashions akin to Use Case Diagrams, Exercise Diagrams and Movement Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of shopper’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD classes, mind storming classes with the Enterprise Group and the Expertise Group.
- Documented the Requirement traceability matrix (RTM) and carried out UML Modelling akin to creating Exercise Diagrams, Movement Diagrams utilizing MS Visio. Analysed check knowledge to detect vital findings and beneficial corrective measures
- Co-Managed the Change Management course of for your complete undertaking as a complete by facilitating group conferences, one-on-one interview classes and e-mail correspondence with work stream house owners to debate the affect of Change Request on the undertaking.
- Labored with the Venture Lead in setting real looking undertaking expectations and in evaluating the affect of modifications on the group and plans accordingly and carried out undertaking associated shows.
- Co-oordinated with the off shore QA Workforce members to clarify and develop the Take a look at Plans, Take a look at instances, Take a look at and Analysis technique and strategies for unit testing, useful testing and value testing
Setting: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Middle, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
Enterprise Analyst
At Gateway, a Main Laptop, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Utility: Goal of this Venture is to Develop Numerous Mediums of Gross sales with a Centralized Catalog. This undertaking includes broad publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Circumstances. Mentored and educated employees about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects working towards Oracle knowledge warehouse with Gross sales, Stock, and HR Information Marts. This DW serves the totally different wants of Gross sales Personnel and Administration. Concerned within the growth of it utilized Full Consumer reviews and Net Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting knowledge mart included Wholesaler Gross sales, Contract Gross sales and Rebates knowledge.
Obligations:
- Product Supervisor for Enterprise Degree Order Entry Programs – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to get rid of bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program growth life cycle.
- Gathered Necessities from totally different sources like Stakeholders, Documentation, Company Objectives, Present Programs, and Topic Matter Consultants by conducting Workshops, Interviews, Use Circumstances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Practical Requirement Specification paperwork – which embrace UMLUse case diagrams, Situations, exercise, work Movement diagrams and knowledge mapping. Course of and Information modeling with MS VISIO.
- Labored with Technical Workforce to create Enterprise Providers (Net Providers) that Utility might leverage utilizing SOA, to create System Structure and CDM for widespread order platform.
- Designed Fee Authorization (Credit score Card, Internet Phrases, and Pay Pal) for the transaction/order entry techniques.
- Applied A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry techniques Enterprise Objects reviews. (Full Consumer, Net I)
- Labored in a cross useful group of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Programs – Improvement and Deployment Schedule.
- Developed and maintained Person Manuals, Utility Documentation Guide, on Share Level device.
- Created Take a look at Plansand Take a look at Methods to outline the Goal and Method of testing.
- Used High quality Middle to trace and report glitches and bug fixes. Written modification requests for the bugs within the utility and helped builders to trace and resolve the issues.
- Developed and Executed Guide, Automated Practical, GUI, Regression, UAT Take a look at instances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/consumer situation), Information pushed check instances for Person Acceptance Testing.
- Created Take a look at Matrix, Used High quality Middle for Take a look at Administration, observe & report glitches and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Occasions. Designed method, developed visible scripts to be able to check shopper & server facet efficiency beneath numerous situations to establish bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Carried out conferences for undertaking standing, subject identification, and mum or dad job evaluate, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
Enterprise Analyst
The first goal of this undertaking is to switch the present Inner Dealing with Consumer / Server Purposes with a Net enabled Utility System, which can be utilized throughout all of the Enterprise Channels. This undertaking includes broad publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Circumstances. Calls for understanding and testing of Information Warehouse and Information Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System lined the entire enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
Obligations:
- Gathered Analyzed, Validated, and Managed and documented the acknowledged Necessities. Interacted with customers for verifying necessities, managing change management course of, updating current documentation.
- Created Practical Requirement Specification paperwork – that embrace UML Use case diagrams, situations, exercise diagrams and knowledge mapping. Supplied Finish Person Consulting on Performance and Enterprise Course of.
- Acted as a shopper liaison to evaluate priorities and handle the general shopper queue. Supplied session companies to shoppers, technicians and inner departments on fundamental to intricate capabilities of the functions.
- Recognized enterprise instructions & targets which will affect the required knowledge and utility architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present probably the most wanted info; prioritize and sequence implementation tasks accordingly.
- Present related check situations for the testing group. Work with check group to develop system integration check scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Take a look at Director, QTP, Load Runner for Take a look at administration, Practical, GUI, Efficiency, Stress Testing
- Carry out Information Validation, Information Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Take a look at enter necessities and ready the check knowledge for knowledge pushed testing.
- Mentored, educated employees about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Information Switch classes to the offshore group.
Lloyds Financial institution, UK Aug 03 – Sept 04
Enterprise Analyst
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for thousands and thousands of shoppers with the monetary assets to fulfill and handle their credit score wants and to attain their monetary objectives. The Venture includes an applicant Data System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
Obligations:
- Translated stakeholder necessities into numerous documentation deliverables akin to useful specs, use instances, workflow / course of diagrams, knowledge movement / knowledge mannequin diagrams.
- Produced useful specs and led weekly conferences with builders and enterprise items to debate excellent technical points and deadlines that needed to be met.
- Coordinated undertaking actions between shoppers and inner teams and data expertise, together with undertaking portfolio administration and undertaking pipeline planning.
- Supplied useful experience to builders throughout the technical design and building phases of the undertaking.
- Documented and analyzed enterprise workflows and processes. Current the research to the shopper for approval
- Participated in Universe growth – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting techniques.
- Efficiently applied BPR and achieved improved Efficiency, Decreased Time and Price.
- Developed check plans and scripts; carried out shopper testing for routine to complicated processes to make sure correct system functioning.
- Labored intently with UAT Testers and Finish Customers throughout system validation, Person Acceptance Testing to show performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect evaluate conferences with the group members. Labored intently with the undertaking supervisor to file, observe, prioritize and shut bugs. Used CVS to keep up variations between numerous levels of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Could’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Venture Profile: A.G. Edwards is a full service Buying and selling based mostly brokerage agency in Web-based futures, choices and foreign exchange brokerage. This web site permits Customers (Monetary Consultant) to commerce on-line. The primary options of this web site had been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s functions as a Clearing Home agent. The consumer will get real-time streaming quotes for the foreign money pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and obtainable buying and selling energy, all repeatedly updating in actual time through stay quotes. The location additionally facilitates customers to Place, Change and Cancel an Entry Order, Inserting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
Obligations:
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Mounted Incomes like bonds, transformed the identical into useful necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Circumstances and carried out UML modeling like created Use Case Diagrams, Course of Movement Diagrams and Exercise Diagrams utilizing MS Visio.
- Applied your complete Rational Unified Course of (RUP) methodology of utility growth with its numerous workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc current and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed consumer necessities, attended Change Request conferences to doc modifications and applied procedures to check modifications.
- Assisted in growing undertaking timelines/deliverables/methods for efficient undertaking administration.
- Evaluated current practices of storing and dealing with vital monetary knowledge for compliance.
- Concerned in growing the check technique and assisted in developed Take a look at situations, check situations and check instances
- Partnered with the technical areas within the analysis, decision of system and Person Acceptance Testing (UAT).
Setting: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Take a look at Director
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Source by David Vilson