Vacationers reserving cruises proceed to lean closely on the journey advisor group for help, based on a summer time survey of greater than 1,300 Allianz Companions journey insurance coverage prospects.
The brand new analysis shared by the main journey insurance coverage and help supplier on Wednesday discovered that reserving a cruise was one of many prime jobs for journey advisors reserving journey for Allianz Companions prospects, with 27 % of respondents reporting that they used a journey advisor to guide a cruise. That determine was second solely to the 28 % who labored with a journey advisor to guide air journey.
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Age is definitely an element, nevertheless, the information exhibits. Prospects aged 55-84 have been most probably to make use of a journey advisor to guide a cruise, with roughly one-third of shoppers in that age group reporting having had a journey advisor deal with their cruising itinerary. On the flip facet, solely 14 % of shoppers aged 35-44 reported they used a journey advisor to guide a cruise.
After cruises and air journey, utilizing a journey advisor to guide lodging was reported by one in 5 survey respondents whereas 16 % have used a journey advisor to guide a tour. Solely 3 % had their advisor hire a automotive and 6 % used their advisor for different travel-related bookings, based on the research.
“Journey advisors stay an necessary useful resource for our prospects reserving cruises and we’re proud to assist these journey advisors with industry-leading instruments like our award-winning AgentMax journey insurance coverage reserving platform, which helps journey advisors discover the most effective product for his or her shopper’s itinerary,” Richard Aquino, Vice President and Head of Gross sales at Allianz Companions USA, mentioned in an announcement. “We’re additionally grateful that our prospects discover super worth in our merchandise and overwhelmingly intend to buy journey insurance coverage once more for a future journey.”
Extra survey highlights embody the overwhelming majority of respondents (91 %) saying they’d be extraordinarily to considerably prone to repurchase journey insurance coverage for his or her subsequent journey.
What’s extra, Allianz Companions prospects who booked by a journey advisor reported that their greatest concern when reserving journey is a medical emergency whereas touring (27 %), adopted by an sickness that will influence their journey (26 %), flight disruptions (19 %), a COVID-related drawback (13 %), misplaced or broken baggage (7 %), extreme climate (3 %) and security at their vacation spot (3 %).
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