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Glean are on the lookout for an enthusiastic and extremely organised Admin Assist Advisor to hitch our quickly rising crew! We’re on the lookout for an skilled multi-tasker with a eager eye for element to hitch our Admin Assist perform, to offer a variety of hands-on administration all through the whole lot of the gross sales course of, all while holding a watch out for alternatives to enhance and optimise processes, to assist the perform run as seamlessly as potential, and to ship best-in-class service to all clients of Glean.
This opening can be suited to somebody who can adapt to an ever-changing workload, and presents variation and problem that you could be not discover with different administrative positions – if this sounds prefer it’s suited to the best way you wish to work, then you may be simply the individual we’re on the lookout for!
Key Obligations;
Assist
- Offering assist to B2B and B2C clients through e-mail and telephone calls
- Present a stage of assist to inside and exterior clients and perceive escalation routes
- Assist with purchases, processing orders, offering quotes and answering enquiries
- Keep and construct sturdy relationships
Processing
- Producing and issuing invoices
- CRM administration to make sure correct subscription data is maintained
- Establishing establishments with the proper product and account, making certain a seamless onboarding journey
- Issuing licence agreements and order confirmations
- Processing orders and holding the client up to date all through the method
- Sustaining correct billing data
Vendor Administration
- Replace and keep vendor data
- Common audits to make sure accuracy
- Working intently with the Authorized crew in finishing Vendor paperwork
Quote Administration
- Creating and sustaining quote templates
- Problem quotes at renewal
- Offering quote approval
- Administration and buyer assist expertise – minimal of 1-2 years expertise in the same function
- Extremely organised with wonderful consideration to element
- Self-motivated, with the power to proactively handle your individual agenda and work with minimal supervision
- Extremely adaptable and capable of handle an ever-changing workload
- Works successfully to deadlines and competently works on a number of duties concurrently
- Real want to assist the perform with steady enchancment
25 days + financial institution holidays
Group pension scheme
Cycle to work scheme
Versatile hours
About Us
Glean empowers learners with the arrogance and talent to construct helpful information in an age of data overload. Our inclusive studying know-how is utilized by 100,000s of scholars to achieve twenty first century studying abilities with a confirmed observe taking course of. We goal to scale back waste by serving to learners to get extra worth from working with spoken language.
Our mission is to problem how the world thinks about studying in order that it’s extra accessible, productive, and purposeful for all learners. Be part of our values-driven and rising crew if you happen to’re excited by our purpose to alter one million lives for the higher.
In addition to our mission to alter our clients’ lives for the higher, having glad and engaged staff can also be on the forefront of all the things we do. Glean is proud to have a two star accreditation from Finest Corporations, that means that we have now ‘excellent’ ranges of worker engagement. Apply at present to seek out out what makes Glean such a improbable place to work!
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