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Our shopper affairs crew joins federal, state and native businesses to offer free occasions for National Consumer Protection Week, March 5-11. These academic occasions give you instruments and sources to know shopper rights, navigate {the marketplace} and make knowledgeable choices.
The Virginia Division of Treasury’s session, Unclaimed Property, will return just about on Monday, March 6. This widespread occasion helps county residents discover 1000’s of unclaimed {dollars}.
On Shopper Affairs Day, Thursday, March 9, you are invited to find out about tenant-landlord rights and tasks, funeral planning, and scams in-person on the Authorities Middle from 8 a.m. to 12:30 p.m. The occasion is free, however registration is requested. Name 703-222-8435, TTY 711 or e-mail shopper@fairfaxcounty.gov.
CONSUMER AFFAIRS SERVICES
Consumer Affairs gives many companies, together with:
Shopper Complaints
Shopper Affairs mediates complaints in opposition to native companies. They help customers by mediation and arbitration on a variety of subjects, together with tenant-land, house enchancment, automotive gross sales and repairs, retail procuring, medical billing, cable and utility billing. If the buyer transaction takes place in Fairfax County, please file a complaint with Shopper Affairs. We additionally supply a “consumer look-up” for the general public to evaluation grievance summaries and disposition.
Shopper Recommendation
A Shopper Specialist of the Day is accessible Monday by Friday, 8 a.m. to 4:30 p.m., at 703-222-8435, TTY 711 or e-mail shopper@fairfaxcounty.gov.
Shopper Outreach
Shopper Affairs conducts academic seminars on shopper traits and subjects, together with id theft, funeral planning, accountable use of bank cards, retail buying, house enchancment, tenant-landlord tasks and scams. Audiences embrace older adults, highschool college students, faith-based organizations and group and civic associations.
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