Objective & Goal
AMIRI is on the lookout for an enthusiastic Shopper Advisor to hitch the Firm’s soon-to-be open Cabazon location! The AMIRI Shopper Advisor is liable for delivering high quality consumer service, reaching particular person gross sales targets, constructing lasting dynamic consumer relationships by knowledgeable product data and promoting strategies, in addition to understanding luxurious boutique working experiences.
Duties of the Shopper Advisor at AMIRI embody, however are usually not restricted to:
- Obtain and exceed particular person Gross sales Targets and Key Efficiency Indicators (KPI) together with: Particular person Gross sales Quantity, Models per Transaction (UPT) & Common Greenback per Transaction (ADS).
- Keep a robust drive for outcomes and a optimistic, group first perspective always.
- Guarantee a welcoming consumer centered surroundings, which incorporates providing greatest in school service in particular person, over the cellphone, and thru digital communication
- Display distinctive product data by partaking purchasers by detailing the craftsmanship and narrative of merchandise.
- Develop huge and dynamic native and worldwide consumer e-book and community; possess capacity to develop this e-book/community.
- Associate with retailer and company administration groups to make sure that every consumer subject is correctly resolved to the good thing about the enterprise.
- In coordination with administration, take part in flooring strikes, merchandising, visible merchandising, and housekeeping as wanted.
- Help in making ready, packing, and wrapping merchandise upon request.
- Take part in all stock and cycle counts and shield the belongings of the Boutique by understanding and complying with working procedures.
- Should have 3+ years Retail Gross sales and/or Shopper Service expertise in a luxurious client items surroundings.
- Highschool or equal schooling, most popular.
- Skill to develop robust and lasting relationships with folks by robust communication, group, and follow-through expertise.
- Sturdy drive for enterprise outcomes with a ardour for creativity, trend, and the model.
- Present excellent customer support throughout all mediums (in-person, written, cellphone, and so on).
- Learn, depend, and write to precisely full all enterprise and client-related transactions.
- Skill to prioritize duties and handle time in a fast-paced surroundings.
- Skill to work assigned shifts with affordable flexibility, together with nights, weekends, and holidays as scheduled.
- Skill to function all gear essential to carry out the job (answering telephones, working money register, utilizing computer systems) and all different workplace gear.
- Can stand for prolonged intervals, transfer/deal with packing containers and baggage, should be capable of elevate a minimum of 30lbs.
- Willingness to stick to all firm insurance policies, procedures, laws, and requirements.