10/03/2023
Alexander McQueen – Fastened Time period (Fastened Time period)
Serris – France
Combines all positions inside the totally different gross sales channels: retail, wholesale and e-commerce. Additionally consists of all actions to help retailer administration.
Job Household Description -Retail & On-Line Promoting:
Represents the model to purchasers. Guides them at each stage of the shopping for journey, from the gathering discovery and merchandise choice to returns or exchanges administration. Supplies help on types, product traits and developments.
Sub-Job Household Description – Gross sales Assistant:
Advises our clients in the course of the shopping for journey. Presents the gathering utilizing model requirements. Because the seen face of the model follows firm values. Contributes to reaching set gross sales targets and enhances buyer satisfaction.
Your Alternative:
Alexander McQueen is searching for 2 exceptionals Shopper Advisor in CDD to affix the crew of La Vallée Village
You will contribute actively to the shop gross sales, by partaking through a exceptional service all inner and exterior purchasers, supporting the administration crew and representing the Home and picture.
How you’ll contribute:
- Current the Alexander McQueen universe, by giving particulars on collections and inspirations with a storytelling strategy, when wanted
- Serve clients accordingly to Alexander McQueen promoting ceremony
- Assure cross and up-selling for all product classes
- Spotlight the Home know-how and differentiation by sustaining a excessive degree of product information conserving related with market developments and rivals
- Guarantee shopper satisfaction, engagement and that the qualitative requirements required by our Home are maintained
- Actively develop new purchasers and persistently strengthen current shopper relationships
- Deal with buyer complaints, search help the place obligatory, guarantee points are resolved in an effort to fulfill the client whereas respecting the necessities of the corporate
- Concentrate on day by day gross sales targets and efficiency in opposition to them. Use applicable gross sales strategies to make sure they’re met
- Preserve updated with buyer necessities and working procedures.
- Preserve updated with buyer necessities and working procedures.
- Guarantee private look and presentation are strictly in step with firm requirements
- Perceive present merchandise, developments and collections and make sure that clients are knowledgeable
Your Abilities and Expertise:
- Product sensitivity and a robust market and style developments information, a very good common tradition degree
- Wonderful interpersonal expertise, good listening capability
- Adaptability, Pure Curiosity, Authenticity
- Availability, reactivity
- Open-minded and/or creativity pushed
- Gross sales pushed, social, open and bold crew participant filled with drive and optimism
- Robust ardour for the model
- Be open to suggestions and talk along with your crew and managers in a transparent and simple method
- Capacity to multitask and deal with the strain of a busy day
- A willingness to be taught and enhance
- English, third language appreciated
It is a unbelievable alternative to grow to be a part of a dynamic crew with a visionary model that provides prospects to be taught and develop. Expertise improvement is a managerial precept at Kering and we’re dedicated to fostering inner mobility. Our widespread imaginative and prescient promotes management expertise and helps each worker to succeed in their full potential in a stimulating and fulfilling office atmosphere.
Kering is dedicated to constructing a various workforce. We imagine range in all its types – gender, age, nationality, tradition, non secular beliefs and sexual orientation – enriches the office. It opens up alternatives for individuals to precise their expertise, each individually and collectively and it helps foster our capability to adapt to a altering world. As an Equal Alternative Employer we welcome and think about functions from all certified candidates, no matter their background.
