Gucci – Common
Edinburgh – United Kingdom
We’re searching for a proficient luxurious retail prime vendor who need to take the step of its profession and be part of our Edinburgh Harvey Nichols staff as Senior Consumer Advisor.
Your position is about providing each buyer a singular expertise and turning their goals right into a Gucci creation. You’ll make an actual distinction for every of our purchasers.
- Present distinctive customer support expertise demonstrating a wonderful information of the merchandise in addition to of Gucci historical past and heritage
- Assure cross and up-selling for all product classes
- Construct and strengthen relationships with clients, cope with completely different nationalities and personalities and at all times put the purchasers relaxed
- Guarantee qualitative monitoring and updating of buyer info
- Help the administration in main the promoting staff to make sure the achievement of retailer objectives, enhancing and creating the enterprise
- Foster open and constructive communication with staff members, being at all times collaborative and proposing efficient options
- Confirmed capacity to drive and exceed particular person and staff end result
- Wonderful industrial consciousness, capacity to adapt to completely different clients
- Workforce-player mentality, sturdy communication expertise
- Information and skill to construct and preserve a shopper guide
- Means to work in a fast paced and dynamic atmosphere
- Fluent in English, any extra languages can be a plus
Gucci is product of people who find themselves various, proficient and distinctive. You are invited to come back and present us the Dream-maker that you’re.