SAINT LAURENT

PURPOSE OF THE POSITION:  A Consumer Advisor contribute actively to the shop gross sales and key indicators achievement.

They’re offering a singular, memorable, subtle, and eternal expertise to all exterior and inside purchasers. Additionally they assist the administration workforce and colleagues whereas constantly upholding our Maison values, picture, and requirements.

MISSIONS & RESPONSIBILITIES

• Present an impressive consumer and after-sale service to all guests and purchasers

• Present ardour in connecting and reconnecting with purchasers, placing them on the middle, figuring out their wants and anticipating their future requests

• Domesticate a sturdy consumer portfolio to safe a proactive and rising enterprise

• Drive efficiency to exceed particular person gross sales and KPI objectives by having a enterprise mindset and an entrepreneurial strategy

• Know how one can create personalised, versatile, and timeless silhouettes for the consumer and demonstrating your ardour for the style tradition

• Present a clear and real angle with the consumer and create a singular reference to them

• Talk in knowledgeable and genuine means, with purchasers and colleagues

• Successfully use all of the obtainable instruments to optimize enterprise alternatives

• Proactively assist the entrance and back-of-house groups, their achievements and finally the general workforce spirit

• Adhere to all firm insurance policies and operational procedures and comply with them

PROFILE

• A most popular skilled expertise in offering a high-quality service targeted on Consumer expectations, i.e. in vogue & accent retail, in customer support or in luxurious hospitality

• Have private style and fervour for the style tradition, prefer to create personalised seems to be

• Have a pure enterprise mindset and an entrepreneurial spirit

• Open-minded and searching for an organization valuing audacity and authenticity

• Robust workforce spirit to realize widespread objectives

• Comfy with utilizing instruments and purposes, learns quick with new applied sciences

• Motivation to work in a fast-paced setting, in a position to multitask & prioritize

• Proactive, enthusiastic, & with a problem-solving angle

• Wonderful written, oral & listening expertise, in English and native language

• Embrace change and see it as a chance to develop and develop

Saint Laurent is dedicated to constructing a various workforce. We consider range in all its kinds – gender, age, nationality, tradition, spiritual beliefs and sexual orientation – enriches the office. It opens up alternatives for folks to precise their expertise, each individually and collectively and it helps foster our skill to adapt to a altering world. As an Equal Alternative Employer, we welcome and take into account purposes from all certified candidates, no matter their background.