10/26/2023
Saint Laurent – Mounted Time period (Mounted Time period)
London – United Kingdom
PURPOSE OF THE POSITION: A Consumer Advisor contribute actively to the shop gross sales and key indicators achievement.
They’re offering a singular, memorable, subtle, and eternal expertise to all exterior and inside purchasers. Additionally they assist the administration workforce and colleagues whereas constantly upholding our Maison values, picture, and requirements.
MISSIONS & RESPONSIBILITIES
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Present an impressive consumer and after-sale service to all guests and purchasers
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Present ardour in connecting and reconnecting with purchasers, placing them on the middle, figuring out their wants and anticipating their future requests
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Domesticate a sturdy consumer portfolio to safe a proactive and rising enterprise
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Drive efficiency to exceed particular person gross sales and KPI objectives by having a enterprise mindset and an entrepreneurial strategy
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Know how one can create personalised, versatile, and timeless silhouettes for the consumer and demonstrating your ardour for the style tradition
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Present a clear and real angle with the consumer and create a singular reference to them
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Talk in knowledgeable and genuine means, with purchasers and colleagues
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Successfully use all of the obtainable instruments to optimize enterprise alternatives
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Proactively assist the entrance and back-of-house groups, their achievements and finally the general workforce spirit
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Adhere to all firm insurance policies and operational procedures and comply with them
PROFILE
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A most popular skilled expertise in offering a high-quality service targeted on Consumer expectations, i.e. in vogue & accent retail, in customer support or in luxurious hospitality
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Have private style and fervour for the style tradition, prefer to create personalised seems to be
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Have a pure enterprise mindset and an entrepreneurial spirit
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Open-minded and searching for an organization valuing audacity and authenticity
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Robust workforce spirit to realize widespread objectives
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Comfy with utilizing instruments and purposes, learns quick with new applied sciences
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Motivation to work in a fast-paced setting, in a position to multitask & prioritize
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Proactive, enthusiastic, & with a problem-solving angle
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Wonderful written, oral & listening expertise, in English and native language
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Embrace change and see it as a chance to develop and develop
Saint Laurent is dedicated to constructing a various workforce. We consider range in all its kinds – gender, age, nationality, tradition, spiritual beliefs and sexual orientation – enriches the office. It opens up alternatives for folks to precise their expertise, each individually and collectively and it helps foster our skill to adapt to a altering world. As an Equal Alternative Employer, we welcome and take into account purposes from all certified candidates, no matter their background.