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Monetary Assist Advisor
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Job no: 525355
Work kind: Employees
Senior administration: Govt VP & Provost
Division: College Scholarships & Fin Assist
Location: Blacksburg, Virginia
Classes: Enterprise / Accounting / Finance
The Monetary Assist Advisor supplies excellent customer support to college students, mother and father, school, employees, and the general public via in-person, cellphone, and e mail advising. This place is chargeable for program administration in assigned areas of duties (i.e. Passable Tutorial Progress, Skilled Judgments, Outreach and Communication, and Schooling Overseas, and many others.) The advisor assists in figuring out eligibility for monetary assist, resolving scholar eligibility points, processing awards, reviewing and processing skilled judgment appeals, and main/collaborating in outreach occasions. This place requires occasional night and weekend work.
This place requires a customer-focused one that works cooperatively, adapts simply and rapidly, accepts duty, ensures a excessive stage of accuracy with consideration to element, and thrives in a high-volume setting. Dedication to scholar entry and success is a should. Information and talent necessities embody: affiliate diploma or expertise in a scholar or buyer going through place; demonstrated proficiency offering high-level customer support on the cellphone, in particular person, and digitally; capability to prioritize and handle a number of competing duties; robust listening and communication expertise; public talking and presentation expertise; demonstrated proficiency with commonplace workplace software program; capability to train sound judgment in making troublesome choices; expertise working with people and households from numerous backgrounds.
Expertise working in a university/college monetary assist workplace.
Spanish language proficiency.
Web site and social media administration expertise.
Commensurate with expertise as much as a wage price range max of $41,200.
Assessment of functions will start on Could third.
The profitable candidate might be required to have a legal conviction test.
Devoted to its motto, Ut Prosim (That I Could Serve), Virginia Tech pushes the boundaries of data by taking a hands-on, transdisciplinary method to making ready students to be leaders and problem-solvers. A complete land-grant establishment that enhances the standard of life in Virginia and all through the world, Virginia Tech is an inclusive neighborhood devoted to data, discovery, and creativity. The college presents greater than 280 majors to a various enrollment of greater than 36,000 undergraduate, graduate, {and professional} college students in eight undergraduate schools, a college of medication, a veterinary medication school, Graduate College, and Honors School. The college has a major presence throughout Virginia, together with the Innovation Campus in Northern Virginia; the Well being Sciences and Expertise Campus in Roanoke; websites in Newport Information and Richmond; and quite a few Extension workplaces and analysis facilities. A number one world analysis establishment, Virginia Tech conducts greater than $500 million in analysis yearly.
Virginia Tech doesn’t discriminate in opposition to workers, college students, or candidates on the idea of age, colour, incapacity, intercourse (together with being pregnant), gender, gender id, gender expression, genetic data, nationwide origin, political affiliation, race, faith, sexual orientation, or navy standing, or in any other case discriminate in opposition to workers or candidates who inquire about, talk about, or disclose their compensation or the compensation of different workers or candidates, or on every other foundation protected by legislation.
In case you are a person with a incapacity and want an lodging, please contact Lisha Farrier at lfarrier@vt.edu throughout common enterprise hours no less than 10 enterprise days previous to the occasion.
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