[ad_1]
If you’re a Dream-maker, that is the place for you. Collectively, we’ll create the true material of Gucci. A group of individuals united by the identical ardour: breaking new floor within the style world and past.
Function Mission
The Gucci Consumer Advisor is chargeable for offering our purchasers with distinctive service by assembly their particular person wants and expectations, in addition to serving as a “Gucci Ambassador”, selling the philosophy and values of the model. Ardour for the model is conveyed via making a branded, luxurious consumer expertise.
Key Accountabilities
- Persistently obtain or exceed month-to-month and seasonal particular person and retailer gross sales targets, enhancing and creating the enterprise;
- Present an distinctive customer support expertise by exceeding consumer expectations, demonstrating a superb information of the merchandise in addition to Gucci historical past and heritage in accordance with the Gucci promoting ceremony;
- Drive and exceed particular person KPI targets by guaranteeing the very best degree of customer support and high quality of gross sales;
- Seize significant buyer information in keeping with the Firm instruments (CRM), for the aim of connecting with the consumer, constructing relationships, and personalizing future consumer improvement alternatives;
- Preserve an lively, correct, neat, and arranged consumer e-book, contacting purchasers recurrently and offering applicable follow-up on all gross sales or consumer requests;
- Skill to debate with purchasers and provides recommendation on common traits within the style world and developments within the luxurious market, displaying ardour for style and luxurious merchandise;
- Work as a staff participant and accomplice with fellow colleagues, foster open and constructive communication to make sure a constant and distinctive expertise, and contribute to a optimistic working atmosphere;
- Preserve safety requirements throughout the retailer to make sure security of consumers, colleagues, and merchandise;
- Contribute to upholding the visible show of all merchandise in accordance with Gucci visible requirements;
- Preserve a neat and arranged understock and inventory room;
- Adhere to Gucci picture requirements and pointers;
- Observe all firm insurance policies and procedures.
Key Necessities
- Bachelor’s Diploma most well-liked;
- 3+ years of luxurious style gross sales expertise ideally in an analogous position or customer support setting;
- Confirmed capability to drive and exceed particular person and retailer outcomes and construct lasting relationships with clients and colleagues;
- Wonderful communication abilities, each oral and written, and the power to deal with a number of duties concurrently;
- Robust group and follow-up abilities are important;
- Accuracy and a spotlight to element;
- Candidate ought to be team-focused with a want to collaborate successfully;
- Skill to work in a fast-paced and dynamic atmosphere;
- Excessive flexibility and talent to adapt to completely different clients;
- Skill to work a versatile schedule primarily based on enterprise wants which incorporates, evenings, weekends, and holidays.
Key Pillars for Methods of Working
- Execute the mission of the position with a Radically Consumer-Centric mindset;
- Strategy actions and relationships with a strategy that promotes Flat, Related and Quick methods of collaborative working;
- Be Relentlessly Inventive and strategy challenges with an modern mindset;
- Exhibit that Everyone seems to be an Proprietor via ideas, actions, and behaviors.
Key Behaviors to Amplify What We Do
Discover
Thoughtful Thinker
- Sees the large image and understands how personal actions and selections influence others and the group as a complete
Options Developer
- Actively scans the atmosphere for brand spanking new approaches, mixing completely different concepts to come back with artistic but efficient options
Ship
Accountable Achiever
- Actively will get issues performed, elevating the bar for efficiency, and taking accountability for personal actions
Agile Advocate
- Pushed by the sense of urgency, promotes change and takes sensible dangers in pursuit of targets
Join
Connection Builder
- Builds trust-based relationships throughout boundaries and encourages collaboration
- Adapts personal type to speak impactfully
Folks Enabler
- Empowers others by offering autonomy and inspiring self-expression, valuing, and amplifying every individual’s uniqueness
Construct
Steady Learner
- Is self-aware, curious to be taught and seeks suggestions from others to constantly develop, at all times placing enchancment over consolation
Expertise Builder
- Offers constructive and on-going suggestions, coaches and helps others to realize their full potential
Work Authorization
- Certified candidates will need to have the right work authorization to work in Canada
Accessibility
Our Gucci group is dedicated to offering a tradition of inclusivity and accessibility in all points of the worker life cycle – beginning with the candidate expertise. If you’re focused on changing into a Gucci Dream-maker and making use of for employment and require an affordable lodging to help with any a part of the appliance and/or interview course of, please contact us by electronic mail at accessibility.americas@gucci.com.
When contacting us, please present your contact data, the position you’ve utilized to, and the character of your accessibility problem. Please solely ship inquiries regarding requests for affordable lodging.
Wage Vary – Vancouver, British Columbia
For people assigned and/or employed to work in British Columbia, GUCCI features a affordable estimate of the wage or hourly charge vary for this position. This considers the big selection of things which can be thought of in making compensation selections; together with however not restricted to enterprise or organizational wants, ability units, expertise and coaching, licensure, and certifications. As well as, the place a candidate falls throughout the disclosed vary estimate could also be depending on the relevant geographic differential related to the placement through which the place could also be crammed.
An affordable estimate of the present base wage vary is $16.65 CAD to $18.50 CAD.
EOE M/D/F/V
[ad_2]
Source link